Job Mission:You will be responsible for ensuring the effective operation of a business area within the organization by leveraging solutions, resolving issues, and implementing system enhancements.Main ResponsibilitiesFinance Support: HR & Finance support to understand their needs, supporting business change with IT products, solutions, and services.Customer Relationship Management: Understand business objectives, IT needs, and challenges.
Identify opportunities to provide value-added IT solutions that meet their requirements.Solution Identification and Proposal: Conduct needs assessments and consultations of IT requirements.
Identify and recommend appropriate solutions and services that align with business needs.Product Knowledge and Expertise: Knowledge on application integration patterns and system architecture, RPA implementation, project management methodologies, and business processes modeling.Collaboration and Coordination: Collaborate with internal teams to ensure seamless delivery of solutions to business.
Coordinate with technical teams to provide business area feedback, requirements, and support during solution implementation.Specific ResponsibilitiesDemand management: Reporting and prioritizing the demands with the business area, manage demands and activities with IT suppliers, conduct and monitor IT system projects (Skill of project manager).Business Process: Be able to understand business scenarios to align requirements and propose the best solutions.Process Automation: Identify opportunities for process optimization and automation by proposing efficient and innovative solutions, including RPA.Incident Resolution: Management and resolution of incidents, issues/problems detected in the use of IT Applications, assuring that these events are properly handled by different IT support areas and resources.System Deploy: Lead and support the technical team with internal procedures of the company.System Test: Elaborate test scenarios, conduct system tests, support user tests, and collect test evidence with users.Professional Experience:Knowledge of project management for both agile and waterfall methodologies, system integration patterns, and process mapping.Excellent communication and presentation skills to effectively articulate the value proposition of IT offerings to customers.Analytical mindset and problem-solving abilities to understand customer requirements and recommend appropriate IT solutions.Requirements:Bachelor's degree in information technology or a related field.Proven experience in IT, preferably within the automotive industry or related sectors.Technical Competencies:IT Technical Skills:Experience in project management, using agile and traditional methodologies.Expertise in solution design, system integration, and architecture patterns.Experience in software development methodologies such as Scrum and Kanban.Experience with process mapping detailing.Experience in RPA implementation and management using the UiPath tool.Strong analytical and problem-solving skills.Desirable knowledge of SAP FI/CO and Brazil Localization system for specifications and basic knowledge of ABAP (for debugging).Desirable knowledge of HR processes.Languages: Speak Portuguese, Speak English, Speak Spanish (Desired), Speak Mandarin (Desired).If you're passionate about your work and ready to contribute to our organization's success, we invite you to apply and become part of our dynamic team at GWM.
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