Systems Administrator

Systems Administrator

Metal Toad manages installations on a variety of public and private clouds.
Responsibilities Planning
- Builds systems by executing installation, configuration, and testing of cloud resources.
- Uses automation and configuration management to ensure repeatability and traceability of changes.
- Identifies gaps in system and infrastructure maintenance or management.
Managed Services
- Troubleshoots system hardware, software, networks, and operating systems.
- Protects integrity and security of systems by developing access controls, monitoring tools, and provides written evaluation and recommendations for ongoing improvement.
- Maintains system performance through system monitoring and analysis, performance tuning, and planning for future growth.
- Maintains internal systems and customer deployment documentation.
- Partners with project managers, technical consultants, software architects, and developers to ensure infrastructure deliverables are validated against the requirements, and all technical hand-offs are documented.
- Responds to support tickets and incidents in a timely manner, corresponding to SLA commitments.
Expertise
- Contributes to the definition of best practices, operational policies, and procedures.
- Establishes, documents, and tests disaster recovery procedures, documents outcomes, and makes recommendations for ongoing improvement.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
**Qualifications**:

- Agrees to our Corporate Values Statement