VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital future. VNG Solutions provides top-notch services while strictly adhering to international standards. We remain in the public eye as experts in "the next big technologies". VNG Solutions will provide you with a creative environment with an emphasis on B2B services, where you will have the opportunity to foster your abilities and learn about various technologies to advance your career. Responsibilities: Lead the design and development of robust, high-performance mobile applications using React Native and iOS technologies. Collaborate with stakeholders, including BA and operations teams, to identify and addres
Manage and distribute people appropriately to keep work running smoothly Monitor and evaluate Agent quality Checklog when there is a bug from the user sending a ticket Escalation with related teams (OP, MKT, Sea,..) Create and update workflows Training & coaching Agent Meet and assist users when arriving at the office Plan and track parts of new projects Discord support - tournament Preferably at least 1 year of experience in Customer Service for game Proficient in English, good listening and speaking skills (equivalent to IELTS 5.5 or higher) Able to adapt to a fast-paced environment, capable of multitasking Strong communication skills Proactive in work, result-oriented Good task management skills
Payment Core Platform builds and operates Financial Core of Zalopay, serving as the central component of one of Vietnam's leading Payment Platform. Our primary responsibility is to handle various transaction processing and fund flows, including activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical requirements, our system ensures a seamless and secure payment experience by delivering exceptional performance in terms of throughput, latency, availability, and scalability. Additionally, our team owns critical financial domains, including Accounting, Finance, and Business Operations. This involves managing user and partner funds, as well as maintaining daily records of Zalopay transactions in accordance with accounting standards. Through our efforts, Zalopay provides instant payment, money transfers, expedited operations, and top-level security measures. As a result, we play a crucial role in Zalopay's commitment to advancing a cashl
VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions' headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital future. VNG Solutions provides top-notch services while strictly adhering to international standards. We remain in the public eye as experts in "the next big technologies". VNG Solutions will provide you with a creative environment with an emphasis on B2B services, where you will have the opportunity to foster your abilities and learn about various technologies to advance your career. Perform manual, automation and API software testing. Execute and evaluate manual test cases to locate bugs and regressions and ensure product quality is of a high standard. Develop, document, and maintain functional and non-functional tes
VNG Solutions is a subsidiary of VNG Corporation, a reputable Vietnamese provider of IT services and technology on a global scale. With its key markets in the Middle East, the US, and Europe, VNG Solutions's headquarters in Vietnam is dedicated to providing enterprise-level services and empowering customers and society to advance decisively into the digital future. VNG Solutions provides top-notch services while strictly adhering to international standards. We remain in the public eye as experts in "the next big technologies". VNG Solutions will provide you with a creative environment with an emphasis on B2B services, where you will have the opportunity to foster your abilities and learn about various technologies to advance your career. Responsibilities: A thorough understanding of the organization's technology and IT systems. Planning, researching, and designing security architectures. Developing, reviewing, and approving the installation requirements for LANs, WANs, VPNs, routers
Gather business and system requirements from the client. Create Requirement specifications, User Stories Create workflow charts, diagrams, and wireframes for complex UCs (if needed) Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Improve systems by studying current practices, designing modifications. Understand and communicate the financial and operational impact of any changes. Transfer requirements, knowledge to Development Team Assist PM with project scope, estimation, and planning. Work with all stakeholders to make sure all requirements of the system are fulfilled. 5+ years of experience in business analysis or a related field. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation and presentation skills. Excellent communication and interpersonal skills Knowledge of testing approaches and techniques Fundamental analytical an
Gather business and system requirements from the client. Create Requirement specifications, User Stories Create workflow charts, diagrams, and wireframes for complex UCs (if needed) Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Improve systems by studying current practices, designing modifications. Understand and communicate the financial and operational impact of any changes. Transfer requirements, knowledge to Development Team Assist PM with project scope, estimation, and planning. Work with all stakeholders to make sure all requirements of the system are fulfilled. 3+ years of experience in business analysis or a related field. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation and presentation skills. Excellent communication and interpersonal skills Knowledge of testing approaches and techniques Fundamental analytical and
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