Tata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make it a joy for all stakeholders to work with us.We have been recognized as a Global Top Employer and our ability to provide holistic long term careers based on continuous learning driven by our digital learning ecosystem helps us to develop the best talents! And we invite you to be part of our Team!Position: Field Service CoordinatorContract: CLT + BenefitsActivities:Experience with Field Services activities, Team Coordination. Manage stocks, hardware & licenses. Manage tickets using ITSM. Have sense of urgency in case of critical situation.Have a good communication to customers and partners. Conduct internal & external meetings. Prepare SLA reports, create action plans and good behavior to create healthly engagement the team.Driver license.Experience with enduser engineering, Microsoft application, security tools for information security/cybersecurity for DLP prevention.Systems engineer or technologist, in computer science or related, with experience in management of work teams and IT infrastructure projects, quality of service assurance, reports and indicators (KPI), budget administration and deliverables management.Experience to manage at least 3.000 devices in one customer.Skills:• Certification to ITIL v4• Experience to manage tight SLA´s• English language written/spoken• Have worked before to Jira/Confluence/Insight tools• SAP Basis, Oracle Database, Windows/Linux, Cisco, Palo Alto, Tethris, forcepoint, proofpoint, O365, Wlan/Lan, WAN, Datacenter, field services, Service Desk OperationWhat do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!