Team Leader – EstcourtHollywoodbetsEstcourt, KwaZulu-NatalPermanentClosing Date 04 December 2024Job DetailsDivision: HollywoodbetsBusiness Unit: Other RolesMinimum experience: AssociateCompany primary industry: Gambling and CasinosJob functional area: AdministrativeJob DescriptionBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint. Join our Team and let's reach for the stars.We have an amazing opportunity for a Team Leader based in Estcourt. The purpose of this role is to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.With Hollywoodbets You Will:Innovate and create as part of a like-minded, authentic Team eager to achieve goals.Embrace challenges and the thrill of working in a vibrant and fast-paced industry.Grow with our development plans and culture that allows you to further your career.A Bonus To Have:Valid driver's licenseDiploma/ Degree / NQF4 Learnership1-2 Years' experience6 months within the Gaming or Betting IndustryWhat You'll Do For The Brand:Branch Growth:Ensure achievement of targets within your areas.Drive business results by creating an open dialog with your guests.Ensure betting boards are updated.Be knowledgeable on all game rules, odds, and payouts.Take customer bets where required in express Branches.Cash Administration:Manage cash within the branch according to defined processes/procedures.Educate team members on all FICA regulations.Ensure daily banking schedules are submitted.Ensure adherence to credit card administration & EFT policies.Branch Reporting:Ensure daily newsflashes provide an overview of operations.Manage branch stock control.Notify management of stock shortages.Security Management:Be aware of surroundings when opening and closing the branch.Ensure all security factors are adhered to during banking.Manage all security aspects in the branch.Branch Appearance:Ensure the branch is neat and tidy.Comply with all procedures to prevent losses.Compliance:Ensure compliance with company and legislative regulations.Ensure a registered FICA officer is present at all times.Communication:Circulate operational communication within the branch.Ensure team members are aware of key business updates.People Management:Manage team member schedules to ensure adequate staffing.Ensure staff attendance and behavior is managed effectively.Guest Service:Provide excellent guest service.Pro-actively address guest complaints.Values:Actively promote the Hollywoodbets values.Be available 24/7 in case of emergencies.What You'll Bring To The Team:Strong numerical literacy and financial acumen.Exceptional attention to detail.Good understanding of betting procedures.Excellent problem-solving and presentation skills.Please note that only team members who meet the stipulated minimum requirements will be considered.
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