The Role
Partner with your engineering peers and other Product Managers to ensure we add business value and deliver on a constant basis, while keeping in line with our technical strategy and best practices.
Synthesize requirements from customers and internal stakeholders into coherent Product Requirement Documents.
Translate company goals and customer insights into a team roadmap and evaluate the squad performance via OKRs.
Act as subject matter expert and point of contact for your product.
Perform technical discoveries and vetting on external integrations.
Break down large initiatives to deliver value quickly and reliably.
Extensively test the features before giving them to the users.
Be on hand during outages to drive their resolution and conduct post-mortems to prevent future occurrences.
You may be a fit for this role if you have:
A degree in Computer Science, Information Technology, Telecommunications or similar.
Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
Experience with Linux, Open Source tools and shell scripting.
Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes, Prometheus.
Familiarity with programming in Python, C/C++, Elixir are a plus.
What we value:
A technical background through past experience or your degree/s and/or credentials.
Demonstrated ability to discover context when little is given or provided for.
Demonstrated ability to break down a large problem and optimize solutions around incremental delivery.
Demonstrated ability to work with limited resources, juggle multiple projects, and switch priorities when the business requires.
Demonstrated ability to deal with crisis and incidents.
Demonstrated ability to navigate a relatively flat organization and interface with users, engineers, internal stakeholders, and executives.
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