Job Summary
This role is responsible for scoping and defining the technical design, driving execution and delivery of a software feature, solution, or product. The role serves as the bridge between cross-functional teams including marketing, design, and R&D. The role refines the requirements and distributes work into logical customer valued deliverables, and opportunistically identifies synergies with the organization's existing systems.
Responsibilities
Supports execution of multiple technical projects or programs in support of the continuing evolution of the organization's software products.
Leads end-to-end project or program lifecycles, from initiation to completion, while ensuring adherence to timelines, scope, and budget.
Defines project scope, objectives, and success criteria in collaboration with stakeholders.
Develops project plans, schedules, and milestones to track progress and ensure timely delivery.
Performs program analysis, manages risk, identifies and influences necessary course corrections, and communicates program status and activities across multiple levels of management.
Continuously assesses and improves the processes that comprise the software development lifecycle.
Manages risks and resolves issues that affect release, scope, schedule, and quality.
Defines and tracks key metrics and performance indicators and drives cross-functional execution of program deliverables.
Leads post-project evaluations to identify lessons learned and areas for enhancement.
Provides oversight and planning to design and planning implementation, including strategies, processes, and resources.
Education & Experience
Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field or an advanced degree with 3-5 years of work experience.
Preferred Certifications
Program Management Professional
Knowledge & Skills
Software Product Development related
Requirements Gathering
New Product Development
Computer Science
System Design
Data Analysis (to drive data-driven decisions)
Automation
Change Management
Continuous Improvement Process
Agile related:
Agile Principles
Kanban Principles
Lean Manufacturing
Scrum
Project/Program Management related
Scope Management (+ Dependencies)
Schedule Management (+ Milestones and Roadmap)
Project Planning/Charter, Execution (+ Tracking) and Closure
Stakeholder management
Risk management
Communication Management
Cost Management
Benefit Management
Integration Management
JIRA
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
Complexity
Responds to moderately complex issues within established guidelines.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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