Technical Support Engineer - Offshore StructuralTechnical Support Engineer (Offshore Structural)Job DescriptionTechnical Support Engineer whose primary responsibility would be to provide technical support on Bentley's Offshore Structural Engineering software SACS.ResponsibilitiesProvide technical support to users through Web, Phone & Email on SACS.Troubleshoot and resolve user's issues quickly and accurately thereby driving user satisfaction and usage.Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests.Coordinate with Development, QA & Product Management team to prioritize bug fixes.Create knowledge articles, edit existing articles to keep them current and use those to support users.Test a product or a feature before a release.QualificationsBachelor's Degree in Civil, Structural, Mechanical or Ocean Engineering.1-5 years of prior offshore structural engineering related experience.Knowledge of finite element modeling, analysis & design.Knowledge of offshore design codes API RP 2A and ISO 19902.Experience using SACS. Experience using MOSES, ADINA, Staad, PLAXIS or AutoPIPE would be an advantage.Excellent communication skills in English (verbal & writing).Self-motivated, proactive individual with strong desire to learn.Knowledge of Python or other scripting languages would be an advantage.An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.Competitive Salary and benefits.The opportunity to work within a global and diversely international team.A supportive and collaborative environment.Colleague Recognition Awards.About Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities.Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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