Join DocPath as our new Technical Support Specialist DocPath is a leading provider of Document Lifecycle Management (DLM) solutions, catering to businesses' comprehensive document management needs throughout the entire lifecycle. Their suite of tools and services encompasses everything from document creation and customization to distribution and tracking. What sets DocPath apart is their expertise in automating and simplifying the creation of intricate and personalized documents. Leveraging cutting-edge technologies like dynamic content generation and real-time data integration, DocPath empowers businesses to produce high-quality documents swiftly and accurately, customized to meet specific client requirements. Furthermore, DocPath's solutions extend to advanced functionalities for document distribution and tracking. They offer omnichannel delivery options, spanning postal mail, email, online portals, and mobile applications, alongside robust tracking and analytics tools for monitoring communication performance. In essence, DocPath distinguishes itself as a premier provider of Document Lifecycle Management solutions through its innovative approach, deep industry knowledge, and unwavering commitment to excellence in document management. By embracing DocPath's advanced solutions, businesses can streamline their document processes, elevate customer experience, and gain a competitive edge in today's dynamic business landscape. Join Us: If you're looking to join an innovative team passionate about improving how businesses communicate with their customers, DocPath is the place for you Join us as we work to revolutionize the way documents are managed worldwide. What We're Looking For: Technical support specialist Advanced English proficiency (must have). IBMi/AS400/P9 knowledge (must have). Ability to analyze system and documentation requirements. Experience in problem-solving. Familiarity with databases and data modeling. Ability to work in a team and communicate effectively. Professional training of at least 2 years. Responsibilities: Analyze and resolve technical issues related to systems and documentation. Collaborate with multidisciplinary teams to optimize document processes. Effectively communicate with customers and colleagues to ensure quick problem resolution. Utilize database tools to manage and analyze information. Actively participate in continuous improvement projects. What We Offer: Possibility of working remotely from anywhere in the world. Join our team and be part of the excellence in customer support at DocPath. Apply now
