"We are a leading company in the cybersecurity market. We were established more than 20 years ago with the mission to promote global prosperity through applied technology. We believe that cyber sovereignty is a fundamental right of society, and that's why we work diligently every day. In 2020, Gartner ranked us among the top three PAM technologies globally. Additionally, we were considered Challengers in the Gartner Magic Quadrant in 2020 and 2021. Our product is already operational in over 50 countries, and our primary objective is to grow exponentially and globally in the coming years. To achieve this, we have a dedicated team committed to safeguarding one of the most valuable assets today - data. It's no surprise that one of our core values is Ubuntu , which embodies the concept of "I am what I am because of who we are together." This is why we've been recognized as a Great Place to Work since 2020". As a Technical Writer Jr. , you will play a key role in ensuring clarity and accessibility in our product documents and user guides. Your meticulous attention to detail and ability to communicate complex technical concepts clearly and concisely will be essential in empowering our clients to fully utilize and understand our PAM (Privileged Access Management) products Join us in our mission to provide top-notch cybersecurity solutions and become an integral part of our team dedicated to safeguarding organizations' most critical assets Responsibilities - Create and maintain technical documentation, including manuals, installation guides, API documentation, tutorials, and more documents; - Adapt technical content for easy-to-understand language for various audiences; - Produce comprehensive technical documentation describing the functionalities and configurations using diátaxis; - Keep Jira issues complete and organized; - Collaborate with subject matter experts (SMEs) to gather information and ensure the accuracy of technical content; Qualifications (must have) - Bachelor's degree in areas related to Information Technology, Communication, Journalism, or related fields; - Strong written and verbal communication skills; - Ability to quickly learn technical concepts and translate them into clear concepts; - Familiarity with management software such as Microsoft Office and Google Workspace; - Ability to effectively interact with a variety of stakeholders, including developers, clients, and team colleagues; - Detail-oriented with excellent organizational skills; - Fluent in English; Benefits: - Hiring Model "CLT"; - Health Plan (No co-participation); - Meal vouchers (R$ 990,00/month); - Home office allowance (R$100.00/month); - Wellhub; - Birthday Day Off; - English classes; - Access to ALURA (technical and personal/professional development courses) - Equipment needed to carry out the activities. - Fully remote position, with opportunities to visit the office in São Paulo when possible/wanted.
