The Transportation Capacity Manager is responsible for collaborating with the Transportation Capacity Planning Managers across all transportation miles: AMZL, ATS, Air, 3P carriers to ensure the transportation network has sufficient capacity to reliably meet customer requirements without excess idle capacity, has the right mechanisms in place and the required level of flexibility to react from forecast deviations, and minimize the risk of capacity shortages.
This person plays a critical role in aligning cross-functional stakeholders towards this objective.Key job responsibilities Regularly communicating and coordinating with Capacity Planning Managers in all transportation modes (AMZL DS, AMZL EDSPs, Air, 3P carriers, ATS) to understand current and projected capacity levels.Analyzing demand forecasts and capacity plans to identify potential gaps or imbalances between supply and demand.Facilitating discussions and negotiations between Capacity Planning Managers to align capacity targets and develop contingency plans.Reporting capacity status and risks to senior leadership, and recommending mitigation strategies as needed.Maintaining visibility into capacity utilization metrics and trends across the end-to-end transportation network.Collaborating on long-term capacity investment plans to ensure the transportation system can accommodate future growth.A day in the life Morning Routine:Review latest capacity utilization reports and demand forecasts across all transportation modes; Identify any emerging capacity gaps or imbalances that require attention; Prioritize key issues and coordination needs for the day.Capacity Coordination Meetings:Hold regular check-in calls with Capacity Planning Managers in AMZL, ATS, air, 3P carriers; Discuss current capacity levels, upcoming changes, and any operational issues; Collaborate on ways to optimize capacity utilization and mitigate risks.Capacity Planning Alignment:Facilitate meetings between Capacity Planning Managers to align on capacity targets; Review aggregate capacity plans to identify gaps or opportunities for shared capacity; Negotiate capacity commitments and develop contingency plans.Stakeholder Engagement:Brief senior leadership on capacity status and any significant risks or mitigation actions; Communicate with customer-facing teams to understand evolving demand patterns; Participate in cross-functional meetings to represent the capacity planning perspective.Data Analysis and Reporting:Analyze capacity utilization trends and forecasts using data visualization tools; Develop dashboards and scorecards to track key capacity KPIs over time; Generate periodic reports on capacity performance and future outlook.Minimum Requirements Bachelor's degree;Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL;Experience defining program requirements and using data and metrics to determine improvements;Program or project management experience;Working cross-functionally with tech and non-tech teams;Defining and implementing process improvement initiatives using data and metrics;Advanced English.Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization;Experience building processes, project management, and schedules;Driving end-to-end delivery, and communicating results to senior leadership;Driving process improvements experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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