BenefíciosRequisitosInglêsEssa vaga exige nível mínimo de inglêsFluenteTecnologias NecessáriasConhecimentos obrigatóriosResponsive DesignTecnologias DesejáveisConhecimentos não obrigatóriosDesign ThinkingSenioridadeTempo de experiência Sênior (Mais de 6 anos de experiência) We are looking for a highly motivated Senior UX Researcher who is passionate about gaining adeep understanding of customer pain points. As a part of our team, you will work closely withcross-functional teams to continuously improve our go-to-market strategy for the Wolters KluwerHealth division in Brazil. Your research and coaching will play a crucial role in developingpractical, usable, and enjoyable new and existing solutions and patterns for Wolters Kluwerhealth products in Brazil.You'll be part of a dynamic international organization that truly values diversity and supportsyour growth.The candidate must be fluent in English/Portuguese.ESSENTIAL DUTIES AND RESPONSIBILITIES· Collaborates with the product leadership to understand the user(s) and the needs of thebusiness, as well as interact with processes and systems to identify research needs andexecute them.· Interprets business challenges and recommends best practices to improve user experiencewith products, processes, or services through applicable technology.· Guide the product team in strategic decision-making, from identifying the key user needs to theend of the envisioning process, followed by continuous usability testing of existing and newpatterns.· Create understanding and empathy around user needs, stated and unstated, for the entireproduct team, including UX designers, product managers, and engineers.· Explore the behaviors and motivations of our users through methods like contextual inquiry,surveys, and usability testing.· Be an ambassador of design thinking and a user-centered process.· Ask smart questions, take risks, champion new ideas, and be absolutely relentless in yourpursuit of excellence. AtividadesJob Qualifications· You have five or more years of experience in user research – ideally within an agileenvironment.· You have at least three years of experience working with users in health care, patient care, orhealth science.· A Bachelor's degree (BTech or BSc, Computer Science or MCA) from a four-year college oruniversity· You have a solid grasp of generative and evaluative research methods for collecting data andinsights that reveal user's behaviors, needs, and opinions and can use the insights to informdesign decisions.· You have experience conducting studies on go-to-market strategies, analyzing data, andproviding recommendations.· You advocate research findings to diverse audiences through engaging reports andpresentations.· You have experience working closely with designers, product managers, engineers, and otherprofessionals to prioritize research opportunities in a fast-paced, rapidly changing environment.· You are familiar with the principles of Lean Product and Lean UX and have a solid grasp ofuser-centered design (UCD)· You are open to feedback and have no issues receiving (constructive) criticism.· Excellent verbal and written communication skills in English are essential.
