Vantage is a global, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a user-friendly platform for clients to capitalize on trading opportunities.Key responsibilities
:Gain a full knowledge of Vantage trading platform and Vantage App features and promotions, and able to convert the messages in detail for client conversion and retention.Proactively initiating conversations with prospects and clients via phone, email and messaging apps, and ensure that allocated clients are introduced/contacted regularly and managed by calls, emails and messaging apps.Converting prospective clients from various sources into active funded and traded clients and establish a long-term relationship with active clients.Ensure that disputes and queries from clients can be solved in a timely manner.Educating prospects and clients about Vantage's product offerings, platform features and tools, and provide market commentaries and market training sessions exclusively for clients.Assist on client behavior analysis and provide reporting on market and trading activities.
To succeed in this role, you bring:Bachelors degree in finance, business or related field.Past experience in customer support, sales or marketing in the forex or crypto industry.Professional or Bilingual English speaker is highly preferred.Strong project management, multitasking and decision-making skills.Strong communication and presentation skills and excellent team player.Highly organized and detail oriented.
What's in for you
:Competitive base salary and commission structure.Work-life balance and flexibility.Be part of a people focused culture wanting to make a great impact on the region.Global talented team, you will get full support from everyone.Opportunity to learn every part of marketing, especially digital marketing from the most senior professionals and agencies in this industry.