Voice Data Entry Agent

As a Voice Data Entry Agent, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You'll be held to a high quality of work standard and will be a contributor to the quality control process.What will you do?Involved with either voice or non-voice processes, as required.Manage either inbound/outbound calls in a professional manner.Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client.Data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses.Responsible for timely and quality execution of tasks.May be required to perform additional duties and tasks as required by the Company.Why we think this job is great:It's a full-time, 100% remote position where you'll work from home.You'll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.Qualifications:Willing to work on both, voice and non-voice processes.Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.Excellent written and verbal communication skills.Available 40 hours per week starting immediately.Adaptable and flexible, demonstrating abilities to work with process and information changes.Ability to work independently or as an active member of a team.Can support a WFH set-up.Have a stable internet connection.A computer-savvy candidate is preferred.
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