Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitWhat you will be doing: Assist guests regarding menu items in an informative and helpful way.Have full knowledge of beverage lists and promotions, menu items and preparation methods. Speak passionately and informatively about the offerings.Follow all safety and sanitation policies when handling food and beverage.Set up and teardown service stations.Take table orders for all food and beverage from the guests and serve in a professional and positive manner.Provide service within Fairmont and Hotel Standards.Foster a welcoming culture.Crisp, efficient food and beverage service with excellent rapport building – provide an experience, not just a meal.Cash handling.Tailor service flow to the diner's needs.Review daily reports, arrival, VIP, group following up on action items.Be aware of all business within the hotel on a daily basis and able to guide guests accordingly.Work behind the bar as a bar server on occasions, and supervise the smooth running of the outlet.Attend to all guest requests, being constantly aware of anticipating guests' needs.Ensure smooth running of each table.Help to ensure the smooth running of all guests' requirements and needs on each table.Clear away any used crockery, cutlery, etc.On occasions, be allocated to the buffets to check for replenishment, cleanliness, and respond to guest requests. Qualifications
Proven work experience as a Waiter.Hands-on experience with cash register and ordering information system.Basic math skills.Attentiveness and patience for customers.Excellent presentation skills.Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.Active listening and effective communication skills.Team spirit.Flexibility to work in shifts.High school diploma; food safety training is a plus.
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