The Account Manager is the catalyst behind Black Box's success as an organization. As a consultative sales professional, the Account Manager is responsible for driving revenue growth and bringing in net new business from prospects and current customers in a designated area or market. Account Managers help solve the business needs of prospects and customers by aligning those needs and objectives with Black Box solution(s). Account Managers own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.ResponsibilitiesIdentify customer needs and effectively understand and respond to customer objectionsConnect client's business objectives with Black Box offerings and solutionsNegotiate and close as many sales campaigns as possibleProvide expertise around particular areas of interest to discuss industry best practices and development of high level strategiesRetain current customer base and expand footprint through cross/up sell opportunitiesEffectively sell a broad portfolio of products across a wide range of industriesAssist the customer in maximizing the return of their investment with Black BoxEstablish yourself as a 'Trusted Advisor' to the prospect or customerPartner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinementIdentify and generate leads through effective prospecting and networkingRequirementsBachelor's Degree in Business required or equivalent experience5+ years previous business-to-business experience in one or more of the following areas with a documented track record of success: Account Manager, Complex and Consultative Sales Environment, or Multiple Pre-Sales Roles within the Software VerticalSolution selling experience in the IT services is a plusExcellent objection handling and negotiating abilitiesStrong collaboration skills and ability to work alongside multiple team membersStrong time-management and organization skillsAbility to multi-task and manage multiple streams of work simultaneouslyAbility to effectively communicate with internal stakeholdersHighly resourceful when need to overcome barriers and objectionsProven record of meeting/exceeding established goalsBlack Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
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