We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better!We are looking for a Business Development (Operations) Specialist to work in our inDrive Delivery team.What will you do:Expand our Delivery vertical in Brazil, initiating activities and projects to achieve the main KPIs of our businessMonitor our performance indicators and improve them by launching and executing various initiatives to acquire and retain both customers and couriersEnsure that Delivery Operation processes are being properly executed and that Supply is being correctly allocatedParticipate in the development of Supply strategies based on market and competition analysis in BrazilGenerate and validate product, marketing, or operational hypotheses through A/B tests to improve our productManage cross-functional projects with other teams: Product, Analytics, Marketing, Driver Acquisition, Ride-hailing, Customer Support, etc.Conduct regular quantitative analysis of market and product metrics to identify inefficiencies and discover growth opportunitiesWhat we expect from you:Based in São PauloBachelor's and/or Master's degree in Economics/Econometrics/Engineering/Mathematics/Statistics/Business/Management2+ years of experience in mobility/ride-hailing/B2B & B2C delivery markets, e-commerce, ideally with B2C productsEnjoy working with numbers, applying a data-driven approach to problem-solving, and being proactive in finding solutionsPractical experience with analytical tools such as Google Sheets and ExcelReady and able to conduct customer research, generate and test hypotheses (we love fieldwork and engaging with our customers and drivers)Availability for business trips within BrazilEnglish proficiency will be a plusWhat we offer:Competitive compensation package including comprehensive medical and dental insurance coverageMeal allowanceEmbrace the opportunity to make an impact in a pivotal branch within the region, tackling significant business challenges while unlocking great potential for growth and impactOpportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the companyPartially or fully paid additional training courses, including English classes, and regular external and internal training