Customer Service & Logistics Analyst

Customer Service & Logistics Analyst
Empresa:

Colgate


Lugar:

Brasil


Função de trabalho:

Atendimento ao Cliente

Detalhes da Vaga

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.Job Title: Customer Service & Logistics AnalystTravel Required?: Travel - up to 10% of timeDate: Sep 19, 2024HybridNo Relocation Assistance Offered# 162915 - Sao Paulo, Sao Paulo, BrazilJob SummaryEstablishing partnerships with customers, offering personalized service, complementing sales work with a focus on optimizing supply chain stocks.Analysis of the portfolio (alignment with sales/support for strategy/analysis of cuts/anticipations/postponements/cash flow adjustments);Analysis and optimization of KPIs (On Time / Case Fill / Order Profile);Freight support (action on more complex problems);Sales support (structured analysis);Participating in projects in search of mutual growth and continuous evolution (Customer / Industry).Obtaining information from customers on product priorities and needs, in order to guide shipment scheduling;Negotiating with customers in cases of late delivery, in order to maintain the best company/customer relationship;Weekly execution (stock quality - Rupture / Imminent / Excess / Obsolete);Inventory analysis and closing;Required QualificationsBachelor's degree in Business Administration, Engineering, Logistics, or related fields.Experience with Customer Service and/or FreightsProject management and organization skills to manage multifunctional initiativesPreferred QualificationsSAP HANA + ExcelSnowflake, RPA, DOMOGoogle ToolsData AnalyticsOur Commitment to SustainabilityWith the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.Our Commitment to Diversity, Equity & InclusionAchieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please contact ****** with the subject "Accommodation Request" should you require accommodation.#LI-HybridJob Segment: Logistics, Project Manager, Supply Chain, Engineer, Operations, Technology, Customer Service, Engineering
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Função de trabalho:

Requisitos

Customer Service & Logistics Analyst
Empresa:

Colgate


Lugar:

Brasil


Função de trabalho:

Atendimento ao Cliente

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