Customer Service Manager

Designation:

Associate Client Partner

Location:

Brazil
Experience:

2-4 years
Salary:

Best in the Industry

About the Role:
As associate client partner, you'll serve as the central point of contact for client partners, managing communication channels, coordinating project activities, and resolving client issues.
The role involves efficient ticket management, meeting support, documentation, and ensuring timely invoicing and financial coordination.
You will master the nuances of AI in healthcare along with diverse set of clients spread across various geographies.

Roles and Responsibilities:
Engagement and Communication
Project Coordination
Issue Resolution
Ticket Management
Meeting Support
Documentation and Reporting
Financial Coordination

Other Considerations:
The role will have travelling requirements, both domestic and international.
Portuguese speakers with basic Spanish fluency