What is Helpjuice?Helpjuice.com has been powering 8,000 companies to share knowledge more easily to over 8 million users daily, since 2011. It's sort of like ChatGPT but for companies. Many of the world's largest organizations host their knowledge with us, to make it easy for their customers/employees to get instant knowledge.If working with Amazon, Bank of America, and other large companies as customers doesn't excite you, don't worry, we also work with plenty of startups that keep us on our feet!What's it like working with us?Picture working at Dunder Mifflin (from the show "The Office"), but if a high-tech startup acquired it. While we are a SaaS company, we have a culture of constant experiments and a very laid-back atmosphere. We even have a remote office, where we all log in every day and work together.We hire incredibly smart people (usually 1 in 300+ applicants) from all around, and never restrict people by geography, with people from all around the world. To name a few: Bosnia, Egypt, Morocco, Brazil, South Africa, Kenya, Spain, France, Philippines, and Macedonia.Why choose Helpjuice?100% remoteFlexible work hoursFlat communication and direct access to everyoneNo salary negotiation – we pay what you ask for and sometimes more!20 days of paid time off, plus religious and national holidaysA budget for learning and professional developmentThe chance to work with a diverse team of highly professional peopleThe Job:Drive sales growth by boosting product demos and signupsMeeting and exceeding lead generation and conversion targets.Manage 100+ warm leads, helping each discover Helpjuice's full potentialReport weekly to the Sales Director and CEO, sharing briefs, projections, and closed dealsSupport the onboarding process and follow up with customers via calls/emails, showcasing Helpjuice's value and unique advantagesManage a daily inbox of 10-30 support inquiries, ensuring timely solutionsWork closely with the Product Manager and Developers to resolve customer issues and provide feedbackIf you're thinking, "This is perfect for me," here's what we're looking for from YOU:Excellent English skills – You'll be in constant communication with our customers.Strong soft skills – Ability to adapt quickly to different cultural styles and customer situations.Customer-focused mindset – You understand customer needs and are willing to provide thorough explanations, no matter how long it takes.Available Monday through Friday, 9 am to 5 pm NYC time.Great organizational skills and discipline Reliable internet connectionAPI knowledge is a plus! Have a sense of humor :)Watch this video about our values: https://www.loom.com/share/5e987177b6274ae0a3f28cfb1ea6752b**IMPORTANT: This role offers a competitive base pay + commission. The total monthly compensation can reach up to $2,000, depending on your performance and target achievements.
