Role Title :
Data Analyst
Reports To :
Project Manager/ Database Lead
Direct Reports :
NA
Indirect Reports :
NA
Role Purpose
The purpose of this role is to interpret data and turn it into information (reports, dashboards, interactive visualizations etc.)
that can offer ways to improve a business, thus affecting business decisions.
Do
Managing the technical scope of the project in line with the requirements at all stages
Gather information from various sources (data warehouses, database, data integration, and modelling) and interpret patterns and trends.
Develop record management processes and policies.
Build and maintain relationships at all levels within the client base and understand their requirements.
Provide sales data, proposals, data insights, and account reviews to the client base.
Identify areas to increase efficiency and automation of processes.
Set up and maintain automated data processes.
Identify, evaluate, and implement external services and tools to support data validation and cleansing.
Produce and track key performance indicators.
Analyze the data sets and provide adequate information
Liaise with internal and external clients to fully understand data content.
Design and carry out surveys and analyze survey data as per the customer requirement.
Analyze and interpret complex data sets relating to the customer's business and prepare reports for internal and external audiences using business analytics reporting tools.
Create data dashboards, graphs, and visualization to showcase business performance and provide sector and competitor benchmarking.
Mine and analyze large datasets, draw valid inferences, and present them successfully to management using a reporting tool.
Develop predictive models and share insights with the clients as per their requirement.
Stakeholder Interaction
Internal :
Project Manager/ Database Lead - Regular reporting & updates.
External :
Clients - Client engagement, reviews etc.
Competencies Required
Functional Competencies/ Skill
Leveraging Technology
- Knowledge of current and upcoming technology (automation, tools, and systems) to build efficiencies and effectiveness in own function/ Client organization -
Expert
Process Excellence
- Ability to follow the standards and norms to produce consistent results, provide effective control, and reduction of risk -
Expert
Technical knowledge
- Knowledge of various programming languages/ software (Python, Microsoft Excel, VBA, Matlab, SQL, etc.)
and tools on data analytics -
Expert
Behavioral Competencies
Formulation & Prioritization
Client Centricity
Execution Excellence
Passion for Results
Confidence
Business Acumen
Performance Parameters
No.
Performance Parameter
Measure
1.
Analyses data sets and provide relevant information to the client
No.
Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy
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