DAC Beachcroft has an exciting opportunity for a Debt Controller to join our Debt Recovery team within Finance on a full-time contract which will be fully remote.Reporting into the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the firm's debt through high volume internal and external communication. The Debt Collector will do this by maintaining regular contact with external and internal clients regarding their debt, making notes on the 3E system as necessary and ensuring collection is seen through until the end where ultimately it will no longer be outstanding.Our Debt Recovery team provides support to the firm in management accounting, billing, purchase, payments management and budgeting as well as providing financial compliance input to support the firm's strategic decision-making processes. The Debt Recovery team plays a vital role in managing risk and financial performance for the firm.A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)Opportunities for growth and progression including professional fundingIn person and remote social eventsOpportunity to get involved in a range of Environmental, Social and Governance (ESG) activitiesMain ResponsibilitiesHigh volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.Regular contact with Partners, Lawyers & Clients regarding their debt.Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.Understand & manage the clients and Partners/Lawyers requirements.Seek collections which ensure cash collection targets are met and reduce aging.Maintaining 3E with up to date notes and system usage quality.Develop and implement strategies to maximize collections and reduce delinquencies.The ideal candidateExperienced in all areas of collections.Client (internal and external) focused to deliver a high standard of serviceHighly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standardsAble to work on own initiative with a pro-active and flexible approachHigh attention to detail along with excellent communication and numeracy skillsA good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etcInsurance collection knowledge would be advantageous but not essential.Experience of 3E / or similar legal accounting systems would be an advantage but not essential.Experience of working with bad debt would be advantageous but not essential.We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every detail in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
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