Financial Support Analyst - Erp

As a Technical Support Analyst, you will have the chance to create immediate contributions to the organization.
Responsibilities:

Serve as the main liaison between Oracle NetSuite and the customer.
Design solutions to problems that may be unstructured and that may require conceptual/creative thinking.
Participate in activities and provide ideas that constantly help improve the Oracle NetSuite platforms and products.
Build successful customer relationships.
Use decision-support tools to answer pressing client questions.
Collaborate with internal teams on complex problems.
Document and keep information up to date.

Requirements:

Excellent written and verbal communication skills in English.
Analytical approach to troubleshooting.
Experience in Accounting/Finance/Economics/Business Management or relevant field.
Experience interacting with customers in person or over the phone.

In addition, it is nice to have:

Bachelor's/College Degree in Accounting/Finance/Business Management or relevant field.
Experience with Financial Reports, Revenue Management, Taxes and Accounting Periods.
Relevant experience with Latin America taxes - Mexico, Colombia - and legal entity controllers.
Knowledge and/or experience on ERP/Accounting systems (i.e. JD Edwards, SAP, QuickBooks, MS Dynamics AX, Epicor, etc.) is an advantage.
Industry certification such as CPIM, CSCP from APICS is a plus.
Experience in Oracle Netsuite Planning and Budgeting (NSPB), NSAW, OCE or Micros.
Portuguese language skills.

Career Level - IC1
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