Company DescriptionWhy work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Job DescriptionReporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceProcessing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.Responsible for all payment types such as cash, checks, debit, credit and all room charges.Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followedMaintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a floatHandle guest requests, questions and concerns effectively and promptlyPromote a professional team environmentFollow department policies, procedures and service standardsPerform any and all other tasks assigned by managementUphold the highest standard of internal and external customer service at all times QualificationsProficient in the English Language (verbal & written), second language is an advantagePrevious working knowledge of Opera is an assetRequired knowledge of MS OfficeMust be able to handle multiple tasks in a dynamic, fast-paced environmentAbility to focus attention on guest needs, remaining calm and courteous at all times.Strong interpersonal and problem-solving abilities Additional InformationOur commitment to Diversity & Inclusion: Opportunities to make your mark.
We provide an environment of trust, respect, and integrity.
A home away from home.
Where diversity and inclusion are celebrated.
Privacy and personal information are protected.
Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
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