As an Inbox Manager, your role encompasses responding and managing conversations with leads from our client's campaigns. This fully remote, full-time contract position offers the opportunity to work with successful B2B businesses worldwide. Our clients are growth-oriented, successful B2B businesses from various industries. They value their time and require a reliable lead-generation partner that delivers results and generates a great return on investment (ROI). Responsibilities As an Inbox Manager, your responsibilities include: Categorizing all responses from our client's cold email campaigns Submitting any qualified leads to our clients Sending any responses to our clients for assistance when we can't answer the email Leveraging the client's response to create compelling responses to convert the lead Uploading and managing our client's Do-Not-Contact list Following any manual processes for our subsequences if necessary or needed Setting up clients in Smartlead (subsequences, webhooks, and adding them to the white label) What You'll Do: We're a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same: Daily Categorize all new replies from our client's campaign Schedule emails for all future replies Forward replies for all referral emails Submit any leads to our clients Check Smartlead to make sure all responses for the day have been categorized Weekly Check to make sure that leads are being enrolled in the subsequence Update the DNC for any clients As needed Send replies to clients for leads that can't be categorized Nurture leads that haven't converted from our subsequences Add the subsequences for all new campaigns Create the client in Smartlead and set up their webhook Requirements Professionalism, maturity, and reliability to meet the expectations of the company Strong communication skills in verbal and written English Highly resourceful team player who meets deadlines and follows through on commitments Tech-savvy and a quick learner of new technologies and software Intelligent, adaptable, and problem-solving mindset A high-performing individual with a desire to achieve and grow financially Process orientated Can thrive in a fast-paced environment Is comfortable in an extremely repetitive role Professional remote work setup including reliable internet, high-quality audio and video equipment, quiet space, clear background, and good lighting Benefits Position: Inbox Manager Salary Range: $800 - $2000 USD Payment Frequency: Monthly Type of Contract: Independent Contractor Only CVs in English will be considered to participate in the process.
