**Why work for Brennan?**
At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. Because of this approach, we have now become the largest Australian owned systems integrator in Australia.
**Brennan offers an excellent remuneration package and benefits including**:
- A strong culture underpinned by values that are truly lived every day.
- An environment that embraces learning and development of all employees.
- Flexibility to work in the way that brings out the best in you.
- The ability to do what you love, in an environment that supports you.
- A focus on health and well-being.
**The Role**:
- Participate as a team member in client's IT Infrastructure & Operations team.
- Ensure Client Servers, Endpoints & Network/Security Devices meet and maintain patching compliance.
**Key Responsibilities**:
**Incident management (Level 4)**
- Prioritise and diagnose incidents according to agreed procedures.
- Investigate causes of incidents and seek resolution.
- Escalate unresolved incidents.
- Facilitate recovery, following resolution of incidents.
- Document and close resolved incidents according to agreed procedures.
**Change Management (Level 4)**
- Assess, Analyse, Develop, document, and implement changes based on requests for change.
**Information content publishing (Level 1)**
- Contribute, under instruction, to publication support activities and support the collation of data.
- Take source material in various proprietary formats and use the publishing process to create content according to appropriate guidelines.
**What skills and experience you bring**:
- Degree or equivalent in Information Technology.
- Related Microsoft Certification.
- 3+ years' experience in a similar capacity.
- Microsoft Server 2016/2019/202.
- Microsoft SCCM 2012 or Microsoft Configuration Manager.
- Virtualisation technologies (Nutanix AHV / VMWare ESXi / HyperV).
- Microsoft Remote Desktop Services (2016 and later).
- Active Directory: DNS/DHCP/Site & Services/AD management.
- PowerShell scripting.
- Network file services (NAS, CIFS, SMB, DFS).
- Server backup / restore processes (Both snapshot as well as traditional / cloud backup techniques).
- Knowledge of public cloud infrastructure services in Azure (IAAS, Azure AD, Storage, Networking etc.)
- Able to work SL time frame between 11:30 to 22:30.
**Brennan IT** is an equal opportunity employer.
