Company: Hatch
Requisition ID: 94155
Job Category: Digital
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.
We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.
Scope of Position
Hatch develops digital products and customized solutions for the Metals, Energy, and Infrastructure Sectors. Our clients are increasingly investing in digital technologies to enhance safety in high-risk environments, achieve real-time intelligence, optimize complex industrial operations and value chains, and maximize productivity. Hatch combines its deep industry expertise and engineering capabilities with world-class knowledge of advanced process control, value chain optimization, industrial AI, IT/OT convergence, and integrated operations to deliver transformative outcomes for our clients.
Hatch is actively seeking a highly motivated and accomplished digital/technology professional with strong industry-relevant experience to join our Digital team as the Senior Manager, based at our Santiago office in Chile. This role will report to the Regional Director of South America (SAM) and will hold a core position within the Digital Consulting SAM Leadership team. The position is tasked with advancing Hatch Digital consulting capabilities. Responsibilities include refining our consulting engagement model and associated practices; contributing to our Digital consulting strategy, operating model design, and performance management; and proactively partnering with Hatch's Business Units and Digital's Go-to-market and solutions teams to explore and sell value-centric Digital consulting engagements in the Metals and Mining sector.
Functional Tasks
As the Integrated Operations Senior Manager at Hatch Digital, you will play a pivotal role in shaping and executing our consulting strategy within the broader framework of our digital business objectives. Your extensive experience in developing and deploying consulting solutions and services at scale, coupled with a strong background in formulating and solving real-world industrial problems, will be instrumental in achieving our goals. The specific functional tasks include:
Support, design, and implement the Hatch Digital Consulting strategy in alignment with our overall Digital business objectives.
Establish and maintain relationships with key stakeholders within Hatch and our client base.
Develop and nurture long-term client relationships.
Proactively initiate workshops and conduct assessments working with project and client stakeholders at all working levels.
Conduct project risk evaluations and project management processes, including start-up planning activities.
Initiate and implement the project plan(s) collaborating with project stakeholders to define scope, goals, deliverables, and project governance.
Lead and manage projects and integrated project teams, leveraging expert resources from the rest of the company.
Manage, monitor, and report overall project health, escalating issues when needed.
Coordinate activities across a broad spectrum of disciplines such as digital, IT/OT, Control & Automation, operating model design, and implementation.
Ensure risks are documented and adequately managed by developing appropriate mitigation strategies.
Steer the project(s) to meet client expectations and project objectives.
Collaborate closely with the Digital solutions and product team or third-party software vendors to enhance the Hatch consulting offering.
Support Digital Go-to-Market team to expand the Digital Consulting pipeline.
Establish Hatch's eminence in the market through delivering conference presentations, participating in industry forums, and publishing white papers and thought leadership articles.
Experience and Skills Important for the Role:
Bachelor's degree in Engineering, Finance, or Business, or an equivalent combination of education and professional experience; an MBA or equivalent postgraduate degree is advantageous.
Minimum 10 years of program, project management, and/or management consulting experience.
Proven industry experience in mining & metals and exposure to operating management systems.
In-depth business acumen and functional/technical knowledge in the Mining & Metals industry.
Solid functional knowledge in Digital Strategy and value creation, Digital Readiness & Transformation, Organizational Effectiveness, and Risk Management.
Comfortable dealing with ambiguity and the ability to distill value.
Strong client relationship management and business development skills.
High proficiency in English.
Excellent communication and interpersonal skills.
Proactive with a strong initiative, demonstrating an eagerness to break new ground.
Good understanding of Industry 4.0 / 5.0 solutions such as Cloud and Edge Computing, Big Data Analytics, Digital Twins, ML/AI, Integrated Operation Centers, etc.
Undertake reasonable travel to client/project sites and/or attending industrial conferences as required.
Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status.
#J-18808-Ljbffr