The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients.
We will create capacity to elevate the work we do with clients to focus on market impact and business growth.
We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader
The sales support role is a key member of the commercial organization, operating in collaboration with sales and account management teams.
They will work closely with Nielsen's global and local clients in Brazil to ensure a smooth sales process and on boarding experience.
As part of a matrix organization, they will also be supporting the regional Sales Operations teams on new projects, initiatives and technologies.
**RESPONSIBILITIES**:
- Providing administrative support to sales teams, including preparation of sales presentations, quotes, proposals, and contract management.
- Supports sales and marketing teams with activation and tracking of sales campaigns, identifying prospective companies and contacts, and prioritizing leads.
- Engaging with a variety of existing and new clients including leading advertisers, media agencies, content owners and digital platforms.
- Managing access to Nielsen tools, coordinating implementations, client training and communications.
- Manages client and sales information in CRM tools (Salesforce).
- Monitors client health and satisfaction metrics thorough use of the company's online sales management tools.
- Collaborating with Global and Regional Sales Operations teams on projects and initiatives.
**REQUIREMENTS**:
- Experience in a sales or account management role.
- Proficient in Microsoft Office/G Suite and CRM tools (e.g.
Salesforce).
- Fluent in Portuguese.
Proficient in English and/or Spanish.
- Knowledge of Media/Advertising.
- Knowledge of Nielsen's solutions or other research providers.
- Strong Interpersonal skills, highly motivated, strong orientation toward client relationships, problem solving, high attention to detail.
**ABOUT NIELSEN**
By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch.
To discover what audiences love, we measure across all channels and platforms?—from podcasts to streaming TV to social media.
And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.
Do you want to move the industry forward with Nielsen?
Our people are the driving force.
Your thoughts, ideas and expertise can propel us forward.
Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action.
Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds.
You'll enjoy working with smart, fun, curious colleagues, who are passionate about their work.
Come be part of a team that motivates you to do your best work!
Nielsen is committed to hiring and retaining a diverse workforce.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
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