L&D Coordinator

Company Description Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, and guest service.Monitor and supervise service flow in the assigned outlet.Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.Job Description Proven track record of professional experience delivering or coordinating learning activity, both face-to-face & virtual.Experience using/working with multiple learning technologies, including e-learning, blended programmes, virtual classrooms (Microsoft Teams) and social learning.Confident communicator with the ability to build and maintain relationships with multiple stakeholders at all levels, and challenge with humility when necessary.Intuitive and empathetic, able to relate to others and build rapport.Highly organised, capable of operating within multiple reporting lines and manage multiple priorities successfully.Experience of working within a team, meeting workload requirements and being as effective through delivery as possible.Additional Information Responsible for daily administration, meeting and greeting, dealing with guests' queries and complaints, and booking rooms for visitors.Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.
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