.Organizational Description:Cambay is a Microsoft Partner USA based IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs to achieve business outcomes, goals & objectives.Position PurposeAt Cambay Solutions our consultants work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Utilizing the Cambay Solutions 360 model as a guide, our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way. As a Dynamics 365 CE/CRM Sr. Consultant, you will elevate Cambay Solutions relationships with our clients by approaching them through a customer experience lens and architecting bleeding-edge technology solutions which address their business challenges. In addition, you will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.Key Accountabilitieso Demonstrate advanced analysis skills and experience in principles of Dynamics 365 Customer Engagement (CE/CRM), Power Platform and related technologies to provide detailed reliable options and scoping/estimates for solution implementations.o Drive client workshops to demonstrate product capabilities.o Analyze customer business requirements and design technical solutions to meet business goals and objectives including functional / non-functional requirements in alignment with architectural standards.o Configure Dynamics 365 CE/CRM solutions using standard Dynamics practices.o Disposition requirements to be addressed by out of the box features via standard configuration as well as customization including the proper customization technique.o Support the development of test scenarios / scripts and coordinate / drive client solution testing.o Develop appropriate requirements, design, testing and deployment quality documentation to support the solution delivery.o Provide subject matter expertise to customers including technologies and implementation methodologies to successfully implement CE/CRM solutions.o Effectively work with team members including partners, customers, and leaders to proactively identify and mitigate / resolve risks and issues.o Consume and contribute best / recommended practices, lessons learned, and intellectual property (IP) with a focus on continuous improvement.o Foster senior level client relationships and engage with senior employees and client stakeholders to drive solution success