Overview
The Onbase Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Candidates for this role must reside in Colombia, Brazil or Peru and must be fluent in English. Spanish and Portuguese will be a plus.
What you will be doingPerform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholdersDesign solutions in which basic best practice knowledge is applied with minimum oversight from senior team membersCompose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team membersDemonstrate the configured solution or prototypes of the solutionDesign and build solution, including configuring application development toolsTest the configured solution and ensure solution is functioning as designed; resolve any issues in a timely mannerCompose training materials and conduct training sessions for customerDevelop plan for migration of configured solution into production environment and support customer throughout migration processTransition key information to the technical support team to ensure continued successful support of customerDefine upgrade plans and execute upgrades of the software to newer versionsParticipate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team membersEstimate design and configuration effort based on approved requirementsMaintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members
What will make you successfulFluent in EnglishBachelor's Degree or equivalentExperience with Hyland's OnBase SoftwareKnowledge of scripting, system architecture or relational databasesAble to thrive in a fast paced, deadline driven environmentSpeak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audienceGood at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality informationOrganized and experienced at successfully multi-taskingGood collaboration skills, applied successfully within team as well as with other areasSelf-motivated with the ability to manage projects to completion with oversightDemonstrated ability to use sound judgment and appropriately escalate issues for guidanceAverage travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Hyland's Offering
We're proud of our culture
and take employee engagement seriously. By listening to
employees' feedback,
we're able to provide meaningful benefits and programs to our workforce.Learning & Development
- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employeesR&D focus
– cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you growWork-life balance culture
– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!Well-being
- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programsCommunity Engagement
– Volunteer time off (24h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programsDiversity & Inclusion
– employee resource groups, inclusion benefits and policiesNiceties & Events
– quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programsIf you would like to join the company where
honesty, integrity and fairness
lie in the bottom of values, where people are truly passionate about technology and dedicated to their work and where
employees are called family
– connect with us!
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.