Onsite Technician

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:

Provide technical support onsite to our clients at their location
Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management

Requirements:

2+ years of experience as a Desktop Technician
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Knowledge of TCP/IP and networking protocols
Excellent communication and customer service skills
Ability to work independently and as part of a team
Flexibility to work outside of normal business hours, as needed

At Hemmersbach, we work with a wide range of clients, including major technology companies and global corporations. Our onsite technicians are a crucial part of our team, providing exceptional technical support and ensuring our clients' IT infrastructure runs smoothly.
If you have the required skills and experience, and you are passionate about technology and providing excellent customer service, we encourage you to apply for this exciting opportunity to join our dynamic team.
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