The team's primary objective is to enhance system support for our People team, enabling them to efficiently build and maintain a high-performing workforce. This involves integrating, optimizing and finding opportunities of innovation within our systems for various HR processes such as recruitment, onboarding, performance management, benefits administration, and payroll processing. As a member of this team, you will have the opportunity to work on a wide range of systems and processes, leveraging your skills to address the evolving needs of our rapidly growing organization. Additionally, you will serve as our key technical focal point with external vendors, ensuring seamless integration and collaboration between our systems.ABOUT THE ROLEDeepen your knowledge of the tools that support the People ecosystem at VTEX, becoming a functional/technical reference.Solve problems and develop effective strategies for solutions.Build and maintain relationships with stakeholders, understanding their needs and contexts to provide impactful technological solutions.Propose and define the backlog, prioritize initiatives, and estimate the effort required for the team, considering improvements, future integrations, and maintenance.Build success metrics and maintain the system.Manage projects and perform multitasking.Support analysts in leading and improving team support.Negotiate and resolve conflicts/prioritizations with stakeholders.Identify opportunities for evolution and process improvements, using systems for support and automation.Analyze complex scenarios and propose effective solutions to problems identified by stakeholders.Test and ensure the system's compliance with our SOX controls.WHO YOU AREYou have proven experience with HR/People systems management (configuration and customization).You are familiar with data mapping projects, writing use cases, workflows, and process diagrams.You understand HR processes and best practices.You have the autonomy to define the backlog, prioritize initiatives, and evaluate effort vs. impact.You demonstrate strong problem-solving skills and strategic thinking.You are familiar with building success metrics and maintaining the system with a data-focused approach.You can communicate in advanced or fluent English.You are adaptable to complex and dynamic environments.About VTEXVTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.BenefitsFinancial assistance to build your work-from-home setupAnnual profit-sharing program and equity eligibilityHealth, dental, and life insurance with national coverageExtended parental leavesWellness programFree shipping on 1000+ VTEX storesYou don't have to meet all the job requirements! If you believe you can do the job and are a good match, we encourage you to apply.At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace.
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