Reception Team Member - Full Time

Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionGreeting our GuestsDealing with all incoming reservationsUpselling outletsCross-checking OTA bookings to ensure correct information is input in OperaDealing with room blocks, groups, and toursMaximizing departmental revenue opportunitiesPreparing reservations to ensure a smooth run of the reception tasksQualificationsPrevious experience in a hotel environmentOpera Cloud knowledge is essentialResaWeb knowledge is fundamentalPrevious experience in an Accor hotel is a plusAdditional InformationHours: Full Time 40 hours per weekSalary: To be confirmedFlexibility: Monday - SundayJob Start Date: To be confirmedSkills: Opera Cloud, Leadership, Able to handle complex situations and guest queries, working under pressure, dealing with complaints, managing delayed flights, assisting other departments as needed, H&S awareness, Fire Marshall and First Aid will be an advantage.
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