Resource Manager

Description: Staffing of the right resource, at the right time, and at the right cost Partners with AMER/LATAM business leaders to understand and execute labor assignments across various project types.
Determines type of labor (badged or partner) and site location to align with strategy & scaling goals.
Communicates daily with Project Managers in order to understand customer labor requirements, while also providing optimal utilization for our technical staff executing on the project requirements.
Partners with Strategic Resource Manager for weekly successes, shortcomings, risks and recommendations.
Responsibility: Accurately staff requests that fall into your assigned queue via tools provided Develop understanding of organizational strategy and execute on processes as designed to search for quality role candidates Effective time management and prioritization Develop relationships with & communicate regularly with internal stakeholders Be cognizant of staffing trends and volumes to identify demand/capacity gaps Problem solver to deliver quality output for optimal results within defined Service Levels Work with our strategic partners for recruiting and staffing contractors within the agreed upon rate card Requirements: 1-2 years' experience Negotiation and analytical skills Excellent written and verbal communication skills, well developed interpersonal skills Excellent MS Office Suite Skills Bilingual (Portuguese & English, Spanish would be a bonus) Requested/Nice to have: Salesforce, ServiceEdge experience