Job DescriptionEssential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Oversee the daily operations of the billing department, ensuring accuracy and adherence to procedures.Assist in the timely preparation and validation of information for the billing process.Collaborate with cross functional teams, customers, and third-party institutions to resolve billing inconsistencies.Monitor and report on key billing metrics.Prepare and maintain updated documentation on billing procedures.Supervise and mentor junior billing staff, providing guidance and support as needed.Conduct regular reviews of billing processes and implement improvements for efficiency.Recommend and implement process optimizations within the department.Participate in special projects and perform other related duties as required.CompetenciesProblem Solving/AnalysisStrong Attention to DetailResults DrivenExceptional Verbal and Written Communication SkillsAbility to foster collaboration across teamsLeadership and Team ManagementAbility to manage multiple projects at onceProcess ImprovementRequired Education and ExperienceComfortable dealing with numbers and the processing of financial information.Interest in working with numbers and desire to learn.Strong communication, including writing, speaking and active listening.Excellent knowledge of MS Office (particularly Excel).Fluent in English; Bilingual a plus (Spanish, Portuguese).Good problem-solving and critical thinking skills.BSc degree in Finance, Accounting or equivalent (preferred).High degree of attention to detail and trustworthiness.Proven experience in high volume complex billing (preferred).The candidate will be working mainly with Excel, Outlook, NetSuite, Salesforce and our internal systems.Who We AreAPI is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!Other DutiesDuties, responsibilities and activities may change at any time according to business needs.The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).Work EnvironmentThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.AAP/EEO StatementAccommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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