Syensqo is all about chemistry.
We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together.
This is where our true strength lies.
In you.
In your future colleagues and in all your differences.
And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.Job Description: IT Syensqo Local Scientific SpecialistInside the Syensqo Information Technologies (IT) entity, scope service delivery services and value creation for R&I, the Experiment Automation and Data acquisition team deliver support services and solutions for R&I laboratories requests and needs.As part of the team responsibilities, we are managing a wide range of solutions to support R&I and Industrial business, such as: Laboratory PCs (LABPCs for R&I and QC), IOT, Digital reactor, Lab Mobility.We are looking for:Inside this team, we are looking for an IT Syensqo local Scientific Specialist who will deliver:Day-to-day support request and incident management for all technical solutions/products already installed WWNew request management: analysis, evolution, new installations, new needsProximity with the businessPurchase of Laboratory softwareTechnical Expertise on Laboratory solutions (Instruments, IT solutions, etc.
)Security & compliance according to corporate policiesContribution on projects / transformation activities:New technologies developments and roll outMigration activitiesImprove data acquisition securityOperational Technologies integrationsWe count on you for:Business Continuity:Being accountable for the good functioning of the automation solution in productionBeing the local service contact, to listen and understand the needs of the usersCoordinating with other IT teams such as Infrastructure, Cybersecurity, other Business IT teams (Digital operations, Connected research, etc.)
to deliver value to our customers.Ensuring high relationships with instrument/software vendors to ensure support and business continuity.Delivering professional services and ensuring data quality (Ticket management, inventory updates, etc.)
with respect to the SLAs in place.Service Evolution Lifecycle:Maintaining knowledge (functional & technical) about the serviceParticipating in service continuous improvement initiativesParticipating in the team's life by sharing knowledge and collaborating with your peersInnovating and proposing new solutions or improvementsYou will bring:A minimum of 3 years of experience in a similar environment (Support of R&I and/or Industrial activities)Understanding of the interface and communication between workstation and the automation area (Instrument, OT, etc.
)Knowledge of:Microsoft technologies, Network, Hosting landscapes.Workstation design and technology: Operating system, Software, Cybersecurity, etc.Identity management tools (Active Directory, etc.
)ITSM tool and related processes (BMC Helix preferable)Accountable for the service deliveryBe the ambassador of the team locally (Communicate with users about the team, processes, ongoing projects, etc.
)Discipline (share best practices, Punctuality, Follow processes in place, etc.
)Technology passionateProblem Solver (Troubleshooting, Identifying issues, Proactive, etc.
)Ability to work in a team environment and collaborate with peersAutonomous, Self-motivated, very good organizational skillsDemonstrated ability to learn new skills on the jobHandles multiple tasks efficientlyOpen-minded and curiousAdditional Information:Remote working is allowed: 2 days per week maximumFluent English and local language mandatoryLocation: France - Lyon, FR; France - Aubervilliers, FR; Italy - Bollate, IT; USA - Alpharetta, USAbout Us:Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel, and play.
Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates.
Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food, and consumer goods, planes, cars, batteries, smart devices, and health care applications.
Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.At Syensqo, we seek to promote unity and not uniformity.
We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity.
We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience.
We are here to support you throughout the application journey and want to ensure all candidates are treated equally.
If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.#J-18808-Ljbffr