We are seeking an experienced and dynamic ServiceNow Developer to join our team.
As a key contributor, you will be responsible for troubleshooting and improving existing ServiceNow applications, ensuring the integrity of data pulled from various systems, and enhancing reporting capabilities.
This role demands a seasoned professional capable of understanding and refining complex code, not limited to developing from scratch.
The ideal candidate will be an astute problem-solver, ready to tackle challenges head-on in a fast-paced environment.
Main Responsibilities and Duties: - Analyze and resolve data anomalies within the ServiceNow platform, ensuring accuracy and consistency across multiple data tables and API calls.
- Collaborate with stakeholders to identify and understand issues in the existing codebase, originating from our learning management system or other sources.
- Develop and implement solutions for identified problems, making necessary adjustments to existing code and integrations.
- Assist in refining and customizing ServiceNow reporting tools to meet business requirements.
- Ensure best practices are followed in the development and maintenance of ServiceNow applications.
- Work collaboratively with the IT team and report directly to the Director of Commercial Applications, Chris Corona.
- Provide technical expertise and guidance in ServiceNow for ongoing and future projects.
Qualifications: - Minimum of 4+ years of relevant work experience as a ServiceNow Developer.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- ServiceNow certification(s) such as Certified System Administrator (CSA) or Certified Application Developer (CAD) is highly desirable.
Desired Skills and Knowledge: - Proficiency in troubleshooting and understanding existing code and APIs.
- Strong analytical skills with the ability to diagnose and resolve complex technical issues.
- Expertise in ServiceNow development, including script-based solutions.
- Familiarity with reporting and data analysis within ServiceNow.
- Excellent communication and teamwork skills, with the ability to work independently and manage multiple tasks.
- Willingness to adapt to new challenges and learn from existing setups.
Tools Required: - Proficiency with ServiceNow platform tools and technologies.
- Experience with integration methods such as RESTful APIs.
- Knowledge of scripting languages used in ServiceNow, such as JavaScript.
- Familiarity with Agile development methodologies and version control systems like Git.
Additional Details: - This is a remote position with the requirement to work 4-5 hours within the Central Standard Time (CST) zone.
To be successful in this role, the candidate must be a quick learner, able to work through other people's code, and possess a keen eye for details.
We are eager to welcome aboard a ServiceNow Developer who is passionate about making an impact and thrives in a collaborative environment.
If you are ready to take on this challenge and contribute to our success, we would love to hear from you.
