Spitz Store Manager – Richards Bay
AVI Limited
Richards Bay, KwaZulu-Natal
Permanent
Closing Date 30 September 2024 Job Details Division: The Spitz Group
Minimum experience: Mid-Senior
Company primary industry: Retail
Job functional area: Sales
Job Description THE SPITZ GROUP consists of the following brands: SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.
Main Purpose: To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.
Line Manager: Regional Manager
Subordinates: All Flexi timers and permanent staff within the store
Job Specification: Key Performance Areas: To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business. To manage and control the financial aspects of running the store to ensure store profitability. To adhere to merchandising standards in line with the brand requirements to ensure good product mix. To ensure proper stock management and control to minimise loss and to ensure product availability. To deliver the best customer service to ensure the best customer experience. To build excellent relationships with all relevant service providers (internal and external). To manage human resources effectively by recruiting, planning and administrating payroll properly. To inspire, motivate, develop and hold people accountable appropriately. Minimum Requirements: Experience: Minimum of 5 years' Store Management experience. Minimum of 8 years' Retail experience. Experience in working in a large retail store with a turnover of more than R 20 million per annum. Qualifications: Complete Matric/Grade 12. Tertiary Retail Qualification will be to your advantage. Skills & Knowledge: Knowledge of relevant Industrial Relations (IR) Law. To discipline staff and initiate enquiries. Understanding of profit and loss (income) statements. Good understanding of the retail environment and brands. Administration and stock management. Conflict management. Time management. Customer service skills. Leadership skills. Competencies: Delivering results and meeting customer expectations. Follow instructions and procedures. Leading and supervising. Achieving personal work goals and objectives. Adhering to principles and values. Working with people. Planning and organising. Coping with pressure and setbacks. Persuading and influencing. Deciding and initiating action. Adapting and responding to change. Presenting and communicating information.
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