We would love for you to explore other opportunities within Asurion.The Senior Instructional Designer role encompasses an advanced level of responsibility and leadership in instructional design. This position builds upon the foundation of an Instructional Designer and involves additional strategic contributions. Senior Instructional Designers are responsible for shaping team culture, providing feedback, mentoring team members, introducing innovative instructional design concepts, and ensuring the quality and effectiveness of instructional materials. This role plays a pivotal role in guiding the strategic direction of the instructional design team while actively leading and participating in complex and high-impact projects.ESSENTIAL JOB SKILLS/DUTIES:Design and develop training course material (instructor-led, computer-based, job aides, lesson plans, & assessments) using instructional design techniques in conjunction with adult learning theory.Align learning objectives with business goals while ensuring quality and accuracy of materials.Outline, storyboard, script, and clearly communicate design ideas and next steps during all parts of the design & development process.Use data-driven insights to assess the state of training content to drive improvements in learning effectiveness and creativity.Collaborate with stakeholders and subject matter experts to determine training strategies and bridge knowledge, skills, or behavior gaps for learners.Work collaboratively to determine the best method for delivery.Actively engage in project management by creating effective project plans, managing individual and team projects, and adjusting plans as required.Utilize project management tools like Asana to establish, monitor, and track project progress, tasks, and timelines.Review ID-submitted work to ensure it aligns with the established instructional design standards.Provide positive and constructive feedback to team members and partners to support their professional growth.Mentor team members to help them address skill gaps and enhance their instructional design capabilities.Adhere to internal standards, policies, and procedures.Perform other duties as assigned.SKILLS:Technical skills:Strong project management skills, including the ability to meet tight deadlines, manage multiple projects, and prioritize tasks effectively.Exceptional written and oral communication skills.Expertise in adult learning and instructional design for various formats, including instructor-led, eLearning, mobile, and performance support.Proficient in creating engaging learning experiences that emphasize the importance of the content and sustain learner attention.Strong collaboration skills, working with a broad range of stakeholders and internal partners to create innovative solutions, give and receive feedback, and creatively solve problems.Superior organizational, communication, and project management skills with the ability to meet tight deadlines, manage multiple projects, and prioritize tasks.Experience using software such as Microsoft Office, Articulate Suite, Adobe Creative Cloud, etc.Soft/Leadership skills:Active listener with strong professional communication.Good analytical skills and the ability to identify root causes and implement effective solutions.Time management and ability to take direction from leaders.Team player who can also work independently.Basic understanding of the products and services offered.Adaptable to change and can manage shifting work priorities.Contributes to the team and seeks ways to advance work through relationships.Receptive to both giving and receiving constructive feedback to peers with the intent to improve and enrich relationships.Inspires peers through engagement and team support.Accountable for own performance and supports the efforts of the team with a customer-first mindset.About AsurionAt Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.Put Customers FirstPlay A Team SportTake OwnershipCollaborate and Then CommitReach Full PotentialAsurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers, and pay-tv providers, Asurion's 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
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