OverviewWhen you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.We are creating nearly 200 Fully Remote jobs in Brazil for various financial technology (Fintech) engineering, database, development, and testing teams.InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.About This OpportunityThis position offers the opportunity to gain experience implementing and supporting high-volume, mission-critical data processing in a dynamic, constantly evolving business ecosystem. The MFT Platform is in the early stages of the most significant reengineering effort since the platform's inception to support historic growth opportunities for the company. This reimagining of the MFT Platform will be an important contributor to the successful realization of these opportunities for our business.ResponsibilitiesPlatform production support: monitoring process execution on the platform, expected file movements, and responding to any failure Alerts to remediate issues in a timely and effective manner restoring the platform to normal operation.Friendly customer service in responding to client requests in the RITM queues for:New process provisioning – collaborating with internal and external platform clients in the design and implementation of the file transfer portions of their business processes.Current process issues and questionsPerform recurring technical support and maintenance of the platform such as server patching, and ad hoc requests, usually to respond to emergent threats and other issues.Continually review the platform and team operations to improve platform:SecurityMonitoring and Alerting coverage, accuracy, and timeliness in reporting all process issuesStability / ReliabilityQualificationsStrong communication, collaboration, and teamwork skills including fluency in English written and verbal communications.Self-starter who is resourceful and able to handle multiple work streams concurrently and deal with suddenly shifted priorities.2 years of experience with Microsoft Windows Server administration and related technologies:Enterprise networkingPowerShell scriptingCryptography management:SSH AuthenticationSecurity Certificate managementOpen PGP encryption key management2 years of experience with enterprise level Secure File Transfer (SFTP) protocol and platform support.2 years of experience with Fortra Globalscape EFT platform including:Product installation and upgradesHA feature deployment and managementAWE rules and related rule featuresAPI calls1 year of experience with IBM Sterling Connect:Direct including Node setup and management.Experience with Compliance and Audit is highly desired.
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