Talent Management Associate.Rio de Janeiro.Posting Date: 06/19/2024.Deadline: 07/03/2024Role Title: Talent Management AssociateContract Type: RegularReporting To: Unit Manager, Learning and Leadership DevelopmentLocation: Bogota or Rio de JaneiroProgram/Tool/ Department/Unit Name: People and CultureTeam Name: Talent ManagementRole PurposeAs part of the newly formed Talent Management team, the Talent Management Associate is responsible for the design and execution of global, enterprise-wide onboarding of new staff (including ongoing design and enhancement of development interventions for new staff); for managing the LMS systems administration and training module management; learning and leadership cohort communications, engagement and coordination; vendor management regarding contracted work for talent management (as well as contract-related processes), as well as maintaining all materials on Karl (and other platforms) for the team.Key ResponsibilitiesYour responsibilities include, but are not limited to:Ongoing design and management of the global, enterprise-wide onboarding program for all new starters, their managers, and global stakeholders.This includes strategy, ongoing design adjustments, development of learning materials for all dimensions of enterprise-wide onboarding.Manage LMS administration, insights and data; management of instructor-led and eLearning modules on the LMS; including supporting the implementation of a new LMS technology and the ongoing maintenance of learning curricula.Manage the development of eLearning modules.Contribute to the design, and independently manage vendors to successful creation, testing, upload, and marketing.Creation and processing all Talent Management contracts, SOWs and invoices; handle vendor queries, and troubleshoot operational issues.Drive improvement to increase effectiveness and efficiency across contracting, onboarding, and internal talent-related processes.Develop communications, job aids, and other materials in various formats, including the team's Karl pages, in support of all Talent Management.Liaise with internal stakeholders and external vendors, to manage the production of online and in-person meetings, workshops, training, and events.Manage learning and leadership cohort communications and coordination, including engagement with Internal Communications to create content calendars.Design surveys to gather feedback on onboarding and all learning paths/programs; analyze data and summarize findings to assess effectiveness of programs and provide recommendations for continuous improvement.Manage the roster of executive coaches and provide insights on effectiveness (with the Unit Manager).Project managing team-level projects within Talent Management (that requires engagement across the organisation)People Responsibilities (Total Team/DRs) NoneKey metricsAccuracy and governance of all TM SoW, Contracts, and coaching trackersCompletion and recurring updates to all onboarding materials to ensure they reflect up-to-date organizational practicesResponse time and resolution of problemsKey internal relationshipsP&C, OGC, Administration Officers & EAKey external relationshipsOutside vendors re: SoW and Contracts, Wilson (RPO)Person SpecificationQualificationsEssential:Educated to a degree-level (or equivalent)Experience Essential:Experience of learning and development, talent management and/or organization development within a global organisation (adviser/officer level experience)Proficient prior experience working with Microsoft tools for work - Excel and PowerPoint (to an advanced level)Proven experience of managing onboarding strategy and design which has delivered material improvements to "speed to productivity" of new staffExperience with LMS or HRIS administration; including driving insights and actions from the data to make learning journey improvementsDesirable (but not required): Open Society systems and platforms (CX, Concur, Workday, iLMS, Karl) and applications such as Doodle, Formstack, Slido, Mentimeter, to support the administration and delivery of projects/initiativesPrior experience of HR systems implementations (at modular or whole system level)CompetenciesFunctional Competencies:Ability to execute on concurrent & complex projects, efficiently and effectively, with agility and judgment to troubleshoot issues and to pivot as neededPreparing employee communications, guides, and job aids requiring high attention to detail, accuracy, quality and follow-thoughResearching, designing and delivering presentations and trainings, analyzing and summarizing participant evaluation dataAbility to work well in a team and with stakeholders and vendorsAccurate recording of data for Contracts, SoW and InvoicesManagement of onboarding workshops and design of onboarding materials – coordination of the learning materialsData analysis skills – developing actionable insights from data captured from HR systemsPersonal Competencies:Excellent listening and communication skills with sensitivity to cultural differences Demonstrates commitment to OSF's core values of humility, commitment, collaboration, respect, inclusivity and integritySelf-motivation, curiosity, and at ease working independently when necessary; judgement to take initiative when appropriateDemonstrated discretion and ability to handle confidential issuesCommitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justiceCommitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplaceLanguages:An excellent knowledge of EnglishFluency in Spanish (for Bogota)
