Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Join Our Global Technical Team: Unlock Technical Excellence, Master Innovative Problem-Solving, Acquire New Skills, and Foster Collaborative Connections with Diverse Teams and Customers!
The Technical Support Representative (f/d/m) is responsible for providing cutting-edge technical support to our customers. You will play a crucial role in understanding their technical requirements, assisting them with filter sizing, optimization, and providing solutions to enhance their process. You will enable our customers to maximize the efficiency and effectiveness of their methods.
This position is part of the Food and Beverage Technical Support Team (SLS) and will be located in Brazil. You will provide unbiased technical support to our Customers and Sales Team in LATAM.
In this role, you will have the opportunity to:
Process and respond to technical requests from customers, providing accurate and timely solutions and recommendations.
Select and size filters based on technical requirements, considering various factors to ensure optimal performance.
Assist in the elaboration of quotation texts and preparation of offers.
Direct inquiries and assign work to subcontractors as needed, ensuring efficient and timely completion of tasks.
Involvement in training sessions and workshops for customers and internal teams to enhance their understanding of technical processes, filter sizing techniques, and optimization strategies.
The essential requirements of the job include:
Master's or bachelor's degree in Technical Sciences, Microbiology, Biotechnology, Food Engineering, Chemical Engineering, Food Chemistry, Oenology, or Brewing Engineering.
Strong technical background with customer-facing technical experience.
Proficiency in utilizing software tools (Microsoft, SAP, Sales-Force) and systems relevant to technical support.
Proficiency in English, Portuguese, and Spanish for seamless communication with clients.
Readiness to travel.
It would be a plus if you also possess previous experience in:
Customer-facing experience and working in an international environment.
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