Overview
When you think of InComm Payments, think of Innovative Payments Technology.
We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry.
Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world.
We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding.
We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
We anticipate developing future leaders for our teams in Brazil!
Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses!
All positions are CLT.
About This Opportunity
As Customer Success at Todo Cartões, you will have the opportunity to work with major Brazilian retail brands, implement campaigns and contribute effectively to the growth of Todo and our customers.
Responsibilities
What do we expect the person to produce?
Propose, implement and monitor the development of action plans and sales improvement for retailers across Brazil, both online and in store;
Help the client to achieve better results using best practices in digital marketing and merchandising;
Build serious and lasting relationships with base customers;
Work with the customer to avoid churn;
Propose improvements to processes and tools that generate better results for the sector.
Qualifications
Qualifications:
High school diploma or equivalent is required
Experience with customer service with a focus on performance improvement
Written and verbal communication skills
Ability to analyze and interpret data
Proficiency in Excel and intermediate in PPT
KSA (Knowledge; Skills; Abilities): How competency is demonstrated
Express yourself clearly and concisely
Ability to work under pressure
Ability to work in groups and collaboratively
Analytical skills
Organizational skills
InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program-Tier I
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