WHO WE AREThe Trustly Americas team combines PayWithMyBank, a 2012 Silicon Valley startup, with Trustly AB of Sweden, following their 2019 merger. Our team represents 30 nationalities, serving 9,000 merchants, connecting to 650 million consumers, and 12,000 banks across 33 countries. Our global network processes over $58 billion annually.We are the leader in Open Banking Payments, and we're on a mission to give merchants and consumers a better payment experience through Pay by Bank. For merchants, we deliver payment acceptance at a significantly lower cost than cards. For consumers, we enable them to use their bank accounts at payment methods instead of being held captive by high-interest cards. And it all happens through the security of Open Banking, only with Trustly.With offices in Vitoria, Brazil, Silicon Valley in the US, and global headquarters in Stockholm, Sweden, we are a culturally diverse team. Across Brazil, we have embraced remote work from home policy.At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.It's a great time to join Trustly as the Americas team is growing fast. If you thrive in an entrepreneurially-minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!About the teamThe FIC team is responsible for creating, sustaining, and evolving integrations, which we call connectors, between Trustly's products and financial institutions around the world. These connectors can be direct integrations, like a REST API, or they can be any other technology that allows us to obtain the necessary information to authorize a banking/financial transaction. The FIC team is also responsible for daily monitoring the success level of each connector and the percentage of successful or unsuccessful transactions. Having this information takes actions that seek to maintain a high level of product quality.What you'll do:Maintain the Financial Institutions Connector's operation by monitoring and measuring OKRs and taking actions when required.Plan, organize and manage the team's activities.Participate in the daily routines of your team, ensuring good communication between the parties involved.Be up to date on OKRs and report them when requested.Take necessary actions to ensure the delivery of the Product's Roadmap, with quality.Take necessary actions to maintain a collaborative work environment and the team engagement.Ensure the onboarding of new members is satisfactory and sufficient.Perform 1:1 meetings with your team members and guide them towards aligned career growth.Identify improvement opportunities and propose training for the team.Ensure the documentation is updated and easily accessible.Set goals for your team members, monitor and guide them towards the set objectives.Evaluate and provide feedback about their performance regularly.Hire new members when necessary.Who you are:Degree in Computer Science or related areas;Experience leading multidisciplinary teams in the technology area;Experience with agile management - Scrum, Kanban, etc.Experience being accountable for people management, having exposure to performance evaluation, hiring, supporting career growth, etc.A good level of technical understanding, being able to take part in technical discussions.Knowledge about application integration and applicationarchitectures.Advanced English.Our perks and benefits: Bradesco health and dental plan, for you and your dependents, with no co-payment cost;Life insurance with differentiated coverage;Meal voucher and supermarket voucher;Home Office Allowance;Wellhub - Platform that gives access to spaces for physical activities and online classes;Trustly Club - Discount at educational institutions and partner stores;English Program - Online group classes with a private teacher;Extended maternity and paternity leave;Birthday Off;Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!Check out our Glassdoor or our Brazil Life page on Linkedin for more details about Brazil, our culture, and much more.#LI-Remote #LI-CHERRYNE-TRUSTLYAt Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.Want to make a difference in a fast-growing business? Apply now!
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