At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking for a Learning Specialist for our facility.
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
The Learning Specialist will ensure that the work of the team and individuals is continually aligned to meet internal customer's needs. Act as a proactive and productive liaison/partner with the corporate Warehouse Operations consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
Key job responsibilitiesDesign experiments that test the effectiveness of learning programs;Drive adherence to standard as well as getting feedback from the operational teams on areas of opportunity for improvement;Lead on the design, development and deployment of tools by using business intelligence;Develop strategies and mechanisms to ensure effective delivery of operational goal;Access and work with data from multiple sources, associating with the business to identify strategic opportunities;Create business metrics aimed at improving the customer experience;Support the development of solid metrics, continually driving business results;Operate and deliver in a fast-paced environment.BASIC QUALIFICATIONSBachelor's degree or equivalent;Experience and proficiency with MS Office;Fluent in English and Portuguese;Proven ability to build, execute, manage, and improve programs and projects;Knowledge of SQL, Python and Experience with data visualization tools (Quicksight, PowerBI, Tableau, etc.).PREFERRED QUALIFICATIONSDegree in Engineering, Operations or related field is a plus;Interest in long-term career development through assignments in multiple facilities;Comfortable talking in front of a group as well as one-on-one with an individual Site Leader/Operation Manager/function head.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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