Mechanical Technical Support EngineerLocations: Macae, BrazilTime Type: Full timePosted on: Posted 30+ Days AgoAbout UsHMH is a premier drilling solutions provider – delivering a broad portfolio of products and services that are designed to be the safest and most efficient in the industry. In addition to our land and offshore capabilities, we have expertise in subsea mining, geothermal, onshore and offshore construction, and onshore wind industries. HMH has a global presence spanning five continents with offices in 16 countries.HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries. For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future.Do you want to join our team?At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.SummaryHMH Brazil is looking for a highly motivated Mechanical Engineer to join our team. As a Technical Support Engineer at HMH ESS, you will play a crucial role in providing onshore technical support, technically handling equipment and system installation & commissioning, and ensuring efficient offshore maintenance activities.Job ResponsibilitiesEngage in direct customer communication to accurately define the technical scope of work and provide input for service quotations to the project team.Perform maintenance, installation & commissioning of drilling equipment and systems, including meticulous technical planning, hands-on execution, and on-site supervision.Provide technical assistance to external customers, various departments within the company, and field service engineers, delivering prompt and qualified support.Contribute to product and innovation initiatives by conducting technical reviews, actively participating in discussions, and providing valuable input on upgrades & retrofits based on maintenance and operational feedback.Create well-structured technical reports, consistently documenting key findings, conducting root cause analysis, and capturing valuable lessons learned.Facilitate knowledge sharing sessions and conduct technical trainings for customers and team members.Perform all work in adherence to global procedures and consistently apply best practices to ensure optimal performance and safety.Competences and SkillsCustomer-oriented mindset, with a strong focus on providing exceptional service and building long-term relationships with customers.Exceptional organizational and time management skills, enabling the efficient handling of multiple cases and tasks simultaneously.Strong problem-solving, fault-finding, and troubleshooting skills, with the ability to analyze complex issues and develop innovative solutions.Excellent analytical abilities, enabling the thorough assessment of equipment performance, identification of potential faults, and implementation of appropriate corrective measures.Demonstrated self-learner, who excels at extracting knowledge from various sources. Should possess the ability to study and identify knowledge gaps for future clarification.Proficiency in English is required, and advanced Spanish is a plus.Solid knowledge of machinery mechanics, hydraulics, and structural engineering.QualificationsEducation:Mechanical engineering Bachelor's degree from an accredited university or college (or equivalent degree).Industrial mechanical technician degree and post-graduate studies in maintenance are advantageous.Experience:Desirable experience with industrial mechanical maintenance of heavy industrial equipment and with drilling rigs operations are preferred.Additional RequirementsPossess active CREA (Conselho Regional de Engenharia e Agronomia).Willingness and availability to undertake sporadic offshore and on-site assignments, as well as domestic and international travels for hands-on work.
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