Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.Job DescriptionTo provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.To carry out any other reasonable duties and responsibilities as assigned.To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.To perform opening and closing procedures established for the place of work as assigned.To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.To ensure that the place of work and surrounding area is kept clean and organized at all times.To handle guest enquiries in a courteous and efficient manner.To establish a rapport with guests maintaining good customer relationship.To monitor operating supplies and reduce spoilage and wastage.To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.To provide friendly, courteous and professional service at all times.To maintain good working relationships with colleagues and all other departments.QualificationsPrevious hospitality experience.Excellent communication skills.Strong customer service skills required.Additional InformationWhat we offer....An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.Great discounts on the entire Ennismore family.Many opportunities to progress and change as part of a global family of brands.Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.
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